Privacy Policy

Nanoko, Inc. (hereinafter "Nanoko") handles personal information obtained from customers appropriately and in accordance with the following policy:

1. Basic Policy

(1) We comply with the Act on the Protection of Personal Information and all other relevant laws and regulations.
(2) We use personal information only within the scope of the purposes clearly communicated to customers, and do not disclose or provide personal information to third parties without customer consent or a legitimate reason.
(3) We maintain a personal information management system, educate all directors, officers, and employees, and ensure strict compliance.
(4) We strive to prevent unauthorized access, leakage, loss, or damage of personal information, and continuously improve information security practices.

2. Purpose of Use

We use personal information for the following purposes:

(1) To provide our services and products:
① Shipment of products and related materials
② Contact for maintenance, support, or important notices
③ Responses to inquiries and consultations
④ Product development and monitoring
⑤ Contract fulfillment
⑥ Provision of membership services
⑦ Providing information on products and services
⑧ Identifying users violating terms or engaging in fraudulent behavior
⑨ Other purposes related to the above

(2) For services commissioned by third-party companies:
① Use of personal data within the scope required by the contractor
② Use in accordance with contractual terms for handling of personal information

3. Disclosure to Third Parties

We do not disclose or provide personal information to third parties except in the following cases:
(1) With customer consent
(2) When required by law
(3) When necessary to protect life, body, or property, and it is difficult to obtain consent
(4) When outsourcing is required to fulfill the purpose of use
(5) When business is transferred due to merger, split, or acquisition

4. Other Notes

(1) Some services may not be available if personal information is not provided.
(2) We are not responsible for personal information security on third-party websites linked from our website.
(3) Important changes and updates will be announced on this page.
(4) This privacy policy is subject to change as needed to comply with law or improve protection of personal information.